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Most Asked Questions In The 11winner:
Q1: How to log in after installing the 11winner?
To log in, open the app and enter your registered mobile number. You will then receive an OTP to verify, which will securely log you in without needing a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection with a strong signal. If you still encounter issues, click "send OTP" and wait for the designated time. If the OTP doesn't arrive, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the active number associated with your account. If your number has changed, send the required KYC details to the customer support system via email to facilitate account transfer. This will help resolve the login issue and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once installed, you can start playing the newly updated version.
Most Asked Questions Related To Withdraw In The 11winner:
Q1: What is the minimum withdrawal amount in the 11winner?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for money earned from gaming, and not for bonus amounts collected. You can withdraw the earned gaming money, but the bonus money remains non-withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking anywhere from 30 minutes to 3 hours. However, delays can occur, particularly with payments, which may take up to 24 hours to process. This added wait time can extend the overall process beyond the initial timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the money will be added to your wallet account within 24 hours. If the problem persists, you can reach out to their care centre for assistance.