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Most Asked Questions In The 1x bet:
Q1: How to log in after installing the 1x bet?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to easily access your account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the process to complete. If you don't receive the OTP, click on send again and wait for a few minutes. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your phone number has changed, submit your updated KYC (Know Your Customer) details through email to the customer support system for assistance with transferring your account. This will help resolve the issue and update your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Once uninstalled, download the latest version of the app, which should allow you to log in and play without any issues. After updating, you should be able to access the app smoothly.
Most Asked Questions Related To Withdraw In The 1x bet:
Q1: What is the minimum withdrawal amount in the 1x bet?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other similar apps. Only earned gaming money can be withdrawn, not bonus amounts collected. Users can withdraw the earned gaming money, but not the bonus money they've collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for transactions to be processed. This can extend the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played with the bonus amount are available for withdrawal. This means you can take out the money won, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first, check your transaction history in the settings. If your withdrawal request isn't showing up, don't worry, the funds will be added to your wallet within 24 hours. If it doesn't happen, you can reach out to their care centre for further assistance.