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Most Asked Questions In The 358 casino:
Q1: How to log in after installing the 358 casino?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you're logged in. This simplified process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you receive a weak signal or don't receive the OTP after sending a request, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to complete the account transfer. This will ensure a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play without any problems. This will ensure you have the most recent features and functionality.
Most Asked Questions Related To Withdraw In The 358 casino:
Q1: What is the minimum withdrawal amount in the 358 casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus rewards. You cannot withdraw bonus funds, only the money you have earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you need to complete and submit all required KYC details within this app, including saving your Aadhar card, UPI, and bank account information. This will ensure a seamless and secure experience for you. Please ensure all necessary details are accurately filled and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing wait times from 30 minutes to 3 hours. However, occasional payment delays may prolong the wait, with some cases taking up to 24 hours to resolve.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This means you can use the bonus to play games, but only the money you win from those games can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the problem persists, the funds will be added to your wallet account within 24 hours. If you still experience issues, contact their customer care centre for assistance.