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Most Asked Questions In The 99exch:
Q1: How to log in after installing the 99exch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you're logged in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click on "send OTP" again. If the problem persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, send your updated KYC (Know Your Customer) documents to customer support via email to facilitate account transfer. This will assist with updating your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. After updating, you should be able to log in and enjoy playing the app.
Most Asked Questions Related To Withdraw In The 99exch:
Q1: What is the minimum withdrawal amount in the 99exch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming, not from bonus rewards. This means users can cash out the money they've earned from playing, but not any bonus funds they may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhaar card, UPI information, and bank details. Having all this information up-to-date is a requirement to move forward with the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing may occasionally experience delays, requiring a wait of up to 24 hours. This can add to the overall timeframe for completion.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else, including the recipient. Any winnings earned using the bonus can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is not showing up, don't worry, the money should be added to your wallet account within 24 hours. If it still doesn't appear, you can reach out to their customer care centre for assistance.