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We understand the importance of seamless transactions, which is why we support a variety of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. Our platform is reinforced by state-of-the-art security measures, ensuring that your financial data and personal information remain protected.
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Most Asked Questions In The bdg customer care number:
Q1: How to log in after installing the bdg customer care number?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This allows you to access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal to ensure a smooth process. After establishing a stable connection, click on "send OTP" and wait for the code to be sent. If you don't receive the OTP within the given time, you can contact the app's support system using live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your phone number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device and then download the latest version. Once you've installed the updated app, you can log in and start playing without any problems. This should fix any issues you were experiencing.
Most Asked Questions Related To Withdraw In The bdg customer care number:
Q1: What is the minimum withdrawal amount in the bdg customer care number?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, and not the bonus amount collected. This means users can only cash out their winnings from gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, please ensure all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, allowing it to take anywhere from 30 minutes to 3 hours. However, delays in payment processing can occasionally occur, resulting in a wait of up to 24 hours. This can affect the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.