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Most Asked Questions In The betstarexch app:
Q1: How to log in after installing the betstarexch app?
To log in, open the app and enter your registered mobile number. Then, verify the One-Time Password (OTP) sent to you, and you'll be logged in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive an OTP, click on "send OTP" again and wait for the specified time. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once updated, you can start playing the app as normal.
Most Asked Questions Related To Withdraw In The betstarexch app:
Q1: What is the minimum withdrawal amount in the betstarexch app?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawals are only possible for the money earned from gaming activities, not for bonus amounts. This limits the withdrawal options to the proceeds from your gaming efforts alone.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please submit all required KYC details within the app, including saving your Aadhaar card, UPI information, and bank account details. This information is essential for the application to proceed. Ensure all details are accurately entered and saved to avoid any delays.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services result in a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait for up to 24 hours. This delay may affect the overall processing time, extending it beyond the initial 3-hour timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned from gaming is intended for in-game use only and cannot be withdrawn by anyone else. It can be withdrawn as real money by playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is not showing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.