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Most Asked Questions In The betstarexch app:
Q1: How to log in after installing the betstarexch app?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you can log in without needing a password or email. This process allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal and wait for it to stabilize. After clicking "send OTP", wait for the specified time to pass before seeking assistance if the OTP doesn't arrive. If issues persist, you can contact the app's support system through live chat for further help.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems.
Most Asked Questions Related To Withdraw In The betstarexch app:
Q1: What is the minimum withdrawal amount in the betstarexch app?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This allows users to access their earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and submitted within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, there may be occasional delays with payments, which can cause a wait time of up to 24 hours. This delay can affect the overall processing time, making it longer than expected in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check if your withdrawal request is failing, go to the settings and review your transaction history. If your funds aren't available within 24 hours, they should be added to your wallet account automatically. If issues persist, you can contact their care centre for assistance.