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Most Asked Questions In The betting exchange online:
Q1: How to log in after installing the betting exchange online?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection for a strong signal and wait for a proper send OTP attempt. If you still don't receive the OTP within the allotted time, contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Log in with your active account number. If your account number has changed, send your updated KYC (Know Your Customer) details via email to facilitate account transfer. This will help resolve the issue and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and start playing without any problems. This should update the app to the latest version, allowing you to access its features.
Most Asked Questions Related To Withdraw In The betting exchange online:
Q1: What is the minimum withdrawal amount in the betting exchange online?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, and not for bonus collections. This means you can cash out your winnings, but any bonus rewards will remain non-withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and uploaded in the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to take anywhere from 30 minutes to 3 hours to complete. However, delays in payment processing may occur, requiring users to wait up to 24 hours in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the winnings earned by playing games with the bonus amount. The bonus funds themselves are non-withdrawable, but any winnings from them are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's failing, don't worry, as the money should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.