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Most Asked Questions In The bitexchange casino:
Q1: How to log in after installing the bitexchange casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email, making it a convenient and easy way to log in.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, click "send OTP" again after a brief wait. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will ensure a seamless account transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version and install it. This should allow you to log in and play the updated app without any problems.
Most Asked Questions Related To Withdraw In The bitexchange casino:
Q1: What is the minimum withdrawal amount in the bitexchange casino?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount is limited to earnings from gaming, excluding bonus collections. This means users can only cash out the money they've earned through their gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app, which includes saving your Aadhar card, UPI information, and all relevant bank details. This is a necessary step to ensure a smooth and secure experience. Completing this section will help facilitate the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a quick process, typically taking 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This delay can impact the overall processing time in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games using the bonus funds. The bonus itself, however, cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and ensure your withdrawal request is being processed. If it's failing, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.