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Most Asked Questions In The casino bonus:
Q1: How to log in after installing the casino bonus?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your mobile number to successfully log in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still don't receive the OTP after sending, you can try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems. This update should provide a seamless gaming experience.
Most Asked Questions Related To Withdraw In The casino bonus:
Q1: What is the minimum withdrawal amount in the casino bonus?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are only possible for earnings from gaming activities, not bonus amounts. Earnings can be withdrawn once you've accumulated them.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, please ensure that all your Know Your Customer (KYC) details are filled out and submitted through the app. This includes saving your Aadhaar card, UPI credentials, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 3 hours, down from 30 minutes, but this depends on the workload. However, some payments may experience delays, requiring users to wait for up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.