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Most Asked Questions In The casino game online:
Q1: How to log in after installing the casino game online?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. Once connected, click the "send OTP" button and wait for the OTP to be sent. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to access its updated features. Once installed, you should be able to log in and play without any problems.
Most Asked Questions Related To Withdraw In The casino game online:
Q1: What is the minimum withdrawal amount in the casino game online?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and not for bonus amounts. This allows you to access your hard-earned rewards with a relatively high minimum withdrawal threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC details in this app, which should include saving your Aadhar card, UPI, and bank details. This is a required step to ensure a smooth experience in the app. Your cooperation in completing this step is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow transactions to be processed within a 30-minute to 3-hour timeframe. However, occasional delays may occur, particularly with payments, which can take up to 24 hours to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus funds are eligible for withdrawal. The money earned from playing games with the bonus amount can be withdrawn separately.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, and if your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.