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Most Asked Questions In The casino games online:
Q1: How to log in after installing the casino games online?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection with a strong signal. If you don't receive the OTP after clicking send, you can try again or seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your existing active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to assist with account transfer. This will help update your account with the correct information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and use the app with its newly updated features. Once installed, you should be able to access the app without any problems.
Most Asked Questions Related To Withdraw In The casino games online:
Q1: What is the minimum withdrawal amount in the casino games online?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings are non-withdrawable, and users can only withdraw money earned from gaming activities. This means users can redeem their gaming rewards but not the additional bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details for verification and account management.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, there may be occasional delays in payment processing, resulting in a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus funds for gaming purposes, not for withdrawals by others. The funds earned from playing games with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If the issue persists, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.