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Most Asked Questions In The casino slots:
Q1: How to log in after installing the casino slots?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. Once verified, you'll be logged in without needing a password or email. This streamlined process allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and has a strong signal. If you don't receive the OTP after a reasonable time, you can try again by clicking 'send OTP' or reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any issues with your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any problems. Once installed, you can easily access and use the app's latest features.
Most Asked Questions Related To Withdraw In The casino slots:
Q1: What is the minimum withdrawal amount in the casino slots?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for the money earned from gaming activities, and not for bonus amounts. This means users can withdraw their winnings, but not any additional bonuses they may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and all relevant bank details. Completing these steps is necessary for the verification process to move forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait for up to 24 hours in some cases. This variance in processing time is a trade-off for the app's efficiency.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from a bonus can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw any winnings earned by playing games with the bonus amount. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.