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We take customer service seriously, with a dedicated team available 24/7 to help you with any questions or issues. Plus, our platform is fortified with top-notch security measures, ensuring a safe and fair gaming environment. Join today to experience the thrill of online gaming like never before!
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Most Asked Questions In The crypto better:
Q1: How to log in after installing the crypto better?
To log in, simply open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This will securely authenticate you, eliminating the need for a password or email login. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you're still experiencing issues, click on "send OTP" and wait for the verification code to arrive. If you don't receive it, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you can access the app and start playing.
Most Asked Questions Related To Withdraw In The crypto better:
Q1: What is the minimum withdrawal amount in the crypto better?
In this app, you can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only possible for earnings from gaming activities, not bonus rewards. This means you can't withdraw bonus amounts, only the money you've earned by playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhaar card, UPI information, and bank details. This will ensure a smooth and secure onboarding process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays can occur, and payments may take up to 24 hours to process. This added time is a rare exception to the usual efficient service provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money is for gaming purposes only and cannot be withdrawn by others. It can be used to earn real money, which can then be withdrawn. Any winnings made from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the money will be added to your wallet account within 24 hours. If the problem persists, you can reach out to their care centre for assistance.