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Most Asked Questions In The dream99:
Q1: How to log in after installing the dream99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP sent to your mobile number to log in securely. This eliminates the need for a password or email login, making the process quicker and more convenient.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. Wait for a stable connection before proceeding, then click to send an OTP and wait for it to arrive. If the OTP doesn't come through, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, please send your updated KYC details to our customer support via email to assist with account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and play without any problems. This should resolve the issue and get you back to enjoying the app.
Most Asked Questions Related To Withdraw In The dream99:
Q1: What is the minimum withdrawal amount in the dream99?
In this app, users can withdraw a minimum amount of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only allowed for money earned through gaming activities, excluding bonus amounts. Users cannot withdraw bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, you must submit your KYC details within this app. Your Aadhar card, UPI information, and bank details should all be saved as part of this process. This ensures a secure and verified profile.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow transactions to be processed within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the usual quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is being processed. If the issue persists, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.