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Most Asked Questions In The happy ace casino:
Q1: How to log in after installing the happy ace casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. With this method, you no longer need to remember a password or use your email to access the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal. If you don't receive the OTP within the specified time, try clicking on "send OTP" again. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active number first. If your number has changed, send your updated KYC details to the customer support via email to assist with account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and start playing without any problems.
Most Asked Questions Related To Withdraw In The happy ace casino:
Q1: What is the minimum withdrawal amount in the happy ace casino?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in many other apps. Withdrawals are only allowed for earnings from gaming, not bonus amounts. This means users can only withdraw the money they've earned from participating in games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your KYC (Know Your Customer) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI, and bank details for verification.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically take 30 minutes to 3 hours to process. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours. This delay may affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming and cannot be withdrawn by others. You can withdraw any winnings earned from playing games using the bonus amount. The bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If a withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.