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Most Asked Questions In The live casino online:
Q1: How to log in after installing the live casino online?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This method allows you to access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait. If the issue persists, contact the app's support system through live chat for further assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number you have. If the number has changed, provide your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After reinstalling, you should be able to log in and enjoy the updated app. This will ensure you have the most recent features and functionality.
Most Asked Questions Related To Withdraw In The live casino online:
Q1: What is the minimum withdrawal amount in the live casino online?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from earnings earned through gaming, and not from bonus amounts. This means you can withdraw the money you've earned, but any bonus rewards are non-withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted in the app. This includes saving your Aadhar card, UPI (Unified Payments Interface), and all relevant bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are designed to be fast and stable, allowing the process to typically take between 30 minutes to 3 hours. However, there may be occasional delays with payments, which could result in a wait time of up to 24 hours. This delay is not expected but can occur in certain situations.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.