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Most Asked Questions In The lucky star casino:
Q1: How to log in after installing the lucky star casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, submit your updated KYC details through email to the customer support system to facilitate account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the existing app from your device. Next, download the latest version of the app, which should be available for download. Once installed, you can log in and play the updated app without any issues.
Most Asked Questions Related To Withdraw In The lucky star casino:
Q1: What is the minimum withdrawal amount in the lucky star casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. This allows you to cash out your hard-earned winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app, including saving your Aadhaar card, UPI information, and bank details. This is a necessary step to verify your identity and facilitate transactions. Completing these details will help to securely store your information within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay can extend the overall completion time beyond the initial 3-hour estimate.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw winnings earned by playing games with the bonus amount. Any winnings from the bonus can be withdrawn, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.