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Most Asked Questions In The online casino bonus:
Q1: How to log in after installing the online casino bonus?
To log in, simply open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong and stable signal. If you're experiencing issues, click "send OTP" again and wait for the code to be sent. If you still don't receive the OTP, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your phone number has changed, please send your updated KYC details to our customer support via email to assist with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the store. Once you've updated the app, you should be able to log in and access its new features. This should resolve any compatibility problems and allow you to play smoothly.
Most Asked Questions Related To Withdraw In The online casino bonus:
Q1: What is the minimum withdrawal amount in the online casino bonus?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not for bonus rewards. The withdrawn amount must be from the earned gaming revenue.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure that all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes linking your Aadhaar card, UPI, and adding all your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays may occur, potentially extending the time to up to 24 hours for processing. This delay can affect the overall completion time, despite the app's typically efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than the gamer who earned it. It can be withdrawn after the gamer has used the bonus to play games. Any winnings earned from gaming with the bonus can be withdrawn separately.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.