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Most Asked Questions In The online casino bonus:
Q1: How to log in after installing the online casino bonus?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, ensure your internet connection is stable and strong. If you still encounter problems, click the "send OTP" button and wait for the time to pass, then reach out to the app's support system via live chat if you don't receive the OTP.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active account number, and if the number has changed, submit your updated KYC (Know Your Customer) details to customer support via email. This will assist in transferring your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Download the latest version of the app, and you'll be able to log in and play without any problems. This should fix any compatibility issues and allow seamless gameplay.
Most Asked Questions Related To Withdraw In The online casino bonus:
Q1: What is the minimum withdrawal amount in the online casino bonus?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than other similar apps. Withdrawals are limited to earnings from gaming activities, excluding bonus money. This means users can only withdraw money they've earned through gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur even with the app's generally efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the account holder. Any winnings earned with the bonus amount can be withdrawn. The bonus itself, however, is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.