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Most Asked Questions In The online casino game:
Q1: How to log in after installing the online casino game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely authenticate your account. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first ensure your internet connection is stable and strong. If you still face issues with receiving the OTP, try clicking the "send OTP" option again and wait for the allotted time. Alternatively, you can contact the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To access the latest version of the app, you will need to uninstall it from your device first. After uninstalling, download the latest version of the app and you should be able to log in and play without any issues. This will ensure you have the most up-to-date version and can access all its features.
Most Asked Questions Related To Withdraw In The online casino game:
Q1: What is the minimum withdrawal amount in the online casino game?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are only possible for earnings from gaming activities, not bonus amounts. This means you can withdraw the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all required KYC details are completed and saved within this app. This includes saving your Aadhaar card, UPI account, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's efficient services can complete the process in 30 minutes to 3 hours. However, occasional delays in payments may extend the wait time to up to 24 hours. This delay can disrupt the expected timeline, but it is not a consistent issue.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn for personal use. Any winnings earned from playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry - the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.