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Most Asked Questions In The online casino games:
Q1: How to log in after installing the online casino games?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your phone, and you'll be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, click "send OTP" again after a short wait and try to receive the code. If the issue persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems.
Most Asked Questions Related To Withdraw In The online casino games:
Q1: What is the minimum withdrawal amount in the online casino games?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. You cannot withdraw the bonus money as part of the withdrawal process.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth experience. Completing this process will allow you to access the app's full features.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing can sometimes be delayed, resulting in a wait time of up to 24 hours. This variability affects the overall duration of the process, making it less predictable than expected.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone other than the account owner. Any winnings earned while playing with the bonus amount can be withdrawn. This means the bonus itself remains locked, but any resulting wins are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To verify your withdrawal status, go to the settings and check your transaction history. If your request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.