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Most Asked Questions In The online casino slots:
Q1: How to log in after installing the online casino slots?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," you can wait for the allotted time to pass before seeking assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer. This will help resolve any issues and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, which should now allow you to log in and play without problems. This update should fix any compatibility issues and ensure a smooth gaming experience.
Most Asked Questions Related To Withdraw In The online casino slots:
Q1: What is the minimum withdrawal amount in the online casino slots?
The app has a higher minimum withdrawal amount of Rs. 100, compared to other apps. Withdrawals are only allowed for earned gaming money, not bonus rewards. This means you can't withdraw the bonus amount you receive for participating in the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is being processed. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still experience problems, contact the care centre for assistance.