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Most Asked Questions In The pin up casino:
Q1: How to log in after installing the pin up casino?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This method replaces the need for a password or email login. Once verified, you can easily log in to the app.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you receive a proper signal, wait for the OTP to be sent and allow the time for it to be received. If the OTP does not arrive, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer. This will enable you to access your account again.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you'll be able to log in and start playing with ease.
Most Asked Questions Related To Withdraw In The pin up casino:
Q1: What is the minimum withdrawal amount in the pin up casino?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts offered by other apps. However, you cannot withdraw bonus rewards, only the money earned from gaming activities. This allows you to withdraw your actual earnings from gaming, but not any additional incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, usually taking between 30 minutes to 3 hours to complete. However, in rare cases, payment processing may be delayed, resulting in a wait time of up to 24 hours. This delay is an exception to the app's generally efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used in gaming and cannot be withdrawn by others. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.