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Most Asked Questions In The pin up casino:
Q1: How to log in after installing the pin up casino?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you for secure authentication. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, click "send OTP" again and wait for the allotted time. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please send your updated KYC details to the customer support team via email to assist with transferring your account. This will help facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app to ensure you have the most up-to-date features and functionality. Once installed, you can log in and start playing without any problems.
Most Asked Questions Related To Withdraw In The pin up casino:
Q1: What is the minimum withdrawal amount in the pin up casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. You can only withdraw earnings from gaming activities, but not bonus rewards. Withdrawals are limited to the money earned from gaming, excluding bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are complete and submitted within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause users to wait up to 24 hours for their transactions to be processed. This delay is an exception, as the app generally operates efficiently.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Earnings from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If a withdrawal request is failing, don't worry - the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.