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Most Asked Questions In The pinup casino:
Q1: How to log in after installing the pinup casino?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely log you in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, click "send OTP" and wait for a few moments. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email for assistance with account transfer. This will help resolve the issue and shift your account to the correct credentials.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After the update, you should be able to log in and play without any problems. This should restore access to the app and enable a seamless gaming experience.
Most Asked Questions Related To Withdraw In The pinup casino:
Q1: What is the minimum withdrawal amount in the pinup casino?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for the money earned from gaming, not bonuses collected. This means users can redeem their rewards from gaming activities, but not the bonus amounts received.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, all your Know Your Customer (KYC) details must be filled and submitted through the app. This includes saving your Aadhar card, UPI, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to complete within 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay may affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone but the account owner. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If the problem persists, contact their care centre for assistance.