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Most Asked Questions In The pokerstars casino:
Q1: How to log in after installing the pokerstars casino?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely authenticate you. This process replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal and wait for a proper connection. If the OTP isn't received within the allotted time, you can try clicking the "send OTP" button again, or if that fails, use the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you can access the app and enjoy its new features.
Most Asked Questions Related To Withdraw In The pokerstars casino:
Q1: What is the minimum withdrawal amount in the pokerstars casino?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than what other apps offer. Withdrawals can be made from earnings obtained through gaming, but bonus funds are not eligible for withdrawal. This means users can only withdraw money earned from actual gameplay, not rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are complete and submitted in the app, including saving your Aadhar card and UPI information. Additionally, all your bank details must be saved within the app. This is a necessary step to complete the registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, taking around 30 minutes to 3 hours to complete. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This delay is a rare exception in an otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The money earned from using a bonus in gaming can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is being processed. If it's not showing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.