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Most Asked Questions In The rummy tour:
Q1: How to log in after installing the rummy tour?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email verification.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a strong internet connection is established. If you still encounter issues, wait for the OTP to be sent before reaching out to the support system through live chat. If the OTP doesn't arrive within the specified time, contact the support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help update your account with the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is downloaded, you can log in and start playing. This should allow you to access the app's new features and functionality.
Most Asked Questions Related To Withdraw In The rummy tour:
Q1: What is the minimum withdrawal amount in the rummy tour?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. However, not all funds are eligible for withdrawal, as you can only withdraw the money earned from gaming. Bonus money cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, you must submit all required KYC details in the app, including saving your Aadhar card, UPI information, and bank details. This ensures that your account is fully verified. Please ensure that all necessary information is accurately filled and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but this can range from 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw the funds earned from playing games using the bonus amount, but the bonus itself remains locked for gaming use only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request isn't showing, don't worry, the funds will be added to your wallet within 24 hours. If the issue persists, you can reach out to their care centre for assistance.