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Most Asked Questions In The spin casino:
Q1: How to log in after installing the spin casino?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number and you'll be logged in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To check your internet connection, wait for a strong signal to come through. If you still don't receive the OTP after the allotted time, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your existing active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate account transfer. This will enable us to update your account information and ensure a smooth transition.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. Once updated, you should be able to log in and start playing without any problems.
Most Asked Questions Related To Withdraw In The spin casino:
Q1: What is the minimum withdrawal amount in the spin casino?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. However, the withdrawn amount is limited to earnings from gaming, and bonus money cannot be withdrawn. This means you can only withdraw the money you've earned through gameplay, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a processing time of 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, requiring a wait of up to 24 hours. This delay may occur due to external factors affecting payment confirmation.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.