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Most Asked Questions In The stack.com casino:
Q1: How to log in after installing the stack.com casino?
To log in, open the app and enter your registered mobile number. This will trigger an OTP (one-time password) verification, which will log you in automatically. No password or email is required for login, making the process convenient and easy.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. Click "send OTP" and wait for the code to arrive - if it doesn't, you can try again or contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can easily log in and start playing. This should fix any compatibility problems and allow you to access the app's new features.
Most Asked Questions Related To Withdraw In The stack.com casino:
Q1: What is the minimum withdrawal amount in the stack.com casino?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonuses. This means users can access their earnings from playing games, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This requires saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete processes in 30 minutes to 3 hours. However, occasional delays in payments may cause users to wait up to 24 hours. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. These earnings can be withdrawn after playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal status, go to the settings and review your transaction history. If your withdrawal request is unsuccessful, don't worry, the funds will be added to your wallet account within 24 hours. If the funds still haven't been added, you can contact their care centre for assistance.