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Most Asked Questions In The stake online casino:
Q1: How to log in after installing the stake online casino?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you'll be logged in without needing a password or email. This convenient method allows easy access to the app.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first check your internet connection for a strong signal and wait for a stable connection. If you still don't receive the OTP after waiting, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to customer support through email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated features without any problems. Once updated, you can easily play the app as normal.
Most Asked Questions Related To Withdraw In The stake online casino:
Q1: What is the minimum withdrawal amount in the stake online casino?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other apps. Withdrawals can only be made on the money earned from gaming activities, and not on bonus amounts. This means users can only redeem earnings from actual gaming, excluding any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and saved within the app. This includes uploading your Aadhaar card and saving your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This exception highlights the importance of patience when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned through gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history for the withdrawal request. If it's failing there, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.