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Most Asked Questions In The u win casino:
Q1: How to log in after installing the u win casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to gain access. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still have issues receiving the OTP, try clicking on send again and wait for the specified time. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number associated with your account. If you've changed numbers, send your updated KYC (Know Your Customer) details via email to the customer support system to facilitate a smooth account transfer. This will help update your account with your new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should be able to easily log in and start playing. This should resolve any compatibility problems and ensure a smooth gaming experience.
Most Asked Questions Related To Withdraw In The u win casino:
Q1: What is the minimum withdrawal amount in the u win casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not bonus or other forms of rewards. This means you can't withdraw bonus funds, but only the money you've earned from playing.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and saved in the app. This includes linking your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking anywhere from 30 minutes to 3 hours to complete. However, in some cases, payment delays can occur, requiring users to wait for up to 24 hours. This delay is a rare exception to the otherwise efficient experience offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds you've earned while playing games using the bonus amount. Funds earned from these games are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check on a failed withdrawal, visit the settings and review your transaction history. If the issue persists, rest assured that the money will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.