winexch

Product Name

Price: ₹87.95

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Most Asked Questions In The winexch:

Q1: How to log in after installing the winexch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access the account. This method allows for password-free login using just your mobile number.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection and wait for a strong signal. If you still don't receive the OTP after a few attempts, click on the app's support system to initiate a live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This will ensure you have the most recent features and functionality.

Most Asked Questions Related To Withdraw In The winexch:

Q1: What is the minimum withdrawal amount in the winexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. This means you can only withdraw funds earned through gameplay, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card, linking your UPI, and adding all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payments may cause wait times of up to 24 hours. This variation in processing times can affect user experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes, and any winnings earned from these funds can be withdrawn. You cannot withdraw the bonus amount itself, only the profits made with it. Any winnings from gaming with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it's failing, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't resolve, you can reach out to their care centre for further assistance.